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Peacock’s major new features enhance Premier League experience

Peacock's major new features

Peacock’s major new features are going to enhance the way soccer fans watch Premier League games on the popular streaming service.

Speaking by phone to World Soccer Talk, NBCUniversal executives spoke about the new features that improve the Peacock experience.

We’re already familiar with Goal Rush, the Premier League TV Channel and the 175+ games per season available exclusively via Peacock. But what new bells and whistles are now available on Peacock Premium?

Peacock’s major new features for sports fans:

Catch Up With Key Plays

At the end of the 2021/22 Premier League season, NBCUniversal experimented with a new feature on Peacock called Catch Up With Key Plays. Now it’s live across a series of devices.

“[Key Plays] is really a way to make sure that fans don’t have to worry about arriving late to the live streams,” explains John Jelley, SVP, Product and User Experience at Peacock. “So what it does is it combines machine learning — so looking at what’s happening on screen — combined with live event data from the game, and automatically curates key highlights.

“So you come in [to the live stream] after it has started and still catch all the key moments. And it brings you back to the live point once you’ve done so.

Peacock's new Key Plays feature

Whenever you bring up the player controls in Peacock during a live game, you’ll see Key Plays being added as they happen. You can also rewatch a moment as a key play during the game itself. Plus you have the control to jump to specific points in the game. On top of that, there is a “Return to the game” button that takes viewers back to where they were before they clicked on the key play.

The Key Plays feature is available across several media devices. For example, they are AppleTV, Roku, X1, Samsung, FireTV, Android TV and XClass.

Live Binge

In the past, on a busy day of back-to-back Premier League games on Peacock, one of our common complaints was that we didn’t like having to jump out of one stream to find the next game. That has now been resolved.

“How this works is that at the end of a game, we give you the option to either auto-binge into the next event we think is most interesting — so it could be another Premier League match or something else,” Jelley said. “Or you can choose to go somewhere else where we’ve laid out a row of options. Essentially, curating things that we think you might be interested in at the end of that event.”

Improved navigation

Peacock has moved to a left-hand navigation. “By moving it to the left, we’ve actually made it easier to access wherever you are on the page,” adds Jelley. “So if you’re on the Premier League section, for example — or any rail — you can just navigate to the left and it’ll open up a key to that left-hand navigation.

“We’ve been testing all of these things to see how they do, and it’s driven more engagement in the overall experience with people finding things more easily.”

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Other important upgrades

* Player controls have been improved, reducing the size of the user interface and removing unnecessary buttons. It’s also now easier to access audio language and subtitles with fewer clicks.

• Broadcasts are now 1080p resolution on all devices. “We’re focusing on making the picture as sharp as possible,” added Jelley. “We’ve got a lot of the technical teams working on that.”

* All live events (and every on-demand game) are shown in 60 frames per second (FPS) on all devices except PS4 and PS5.

New features coming to Peacock in the future

Looking ahead to the future, NBCUniversal executives are excited about new features that are being developed. For instance, features on the roadmap for next year include:

• Dolby Atmos sound,
* 4K,
• 5.1 audio,
* and thumbnail scrubbing.

In the end, Peacock executives are laser focused on supporting the streaming service’s mission to always evolve the user experience.

Peacock’s offerings in addition to soccer

Aside from soccer, Peacock features TV shows, movies, news and other sports. Speaking of live sports, Peacock now also includes NFL, MLB, WWE, Notre Dame Football, USGA and The R&A Golf Championships, French Open tennis, Tour de France, NASCAR, INDYCAR and more.

When it comes to movies, Peacock includes films that are available soon after their theatrical release. For example, The Black Phone is now available on Peacock. Meanwhile, The Bad Guys is an example of a straight-from-theaters release. Furthermore, Jurassic Park Dominion is coming to Peacock on September 2.

Ultimately, Peacock Premium is available for $4.99 per month. Lastly, an ad-free version is available for $9.99 per month.

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28 Comments

28 Comments

  1. Greg Haase

    August 30, 2022 at 4:18 pm

    I’ve been using the key plays,great feature! Good quality picture, looking forward to 4k! I wish they could make it easier to switch back and forth between games. 1st world problems lol

    Happy with Peacock. I get all the sports and shows I need with Peacock, Paramount and ESPN plus. Don’t really need a live TV streaming service. I may substitute ESPN plus for Apple tv when the MLS goes there in 23!

  2. SteveK

    August 24, 2022 at 6:40 pm

    If you thought $5 a month was a bargain for Peacock, and if you thought Peacock was about to raise prices, guess again. How about $2 a month? Just read on Variety that starting Sept. 1st Peacock will be available for $1.99/mo or $19.99 for the first year.

    • Christopher Harris

      August 24, 2022 at 7:28 pm

      Wow! What a deal. It’ll only be available for the month of September, though. But still, that makes me wonder whether NBCUniversal will try to do some special Premier League weekends with more games on Peacock than usual in September.

    • Hans

      August 30, 2022 at 5:47 pm

      Thanks for pointing into that direction since this is for new customers only, new account creation, different email, different credit card and you should be set.
      .
      Might just create a 2nd account and give as a gift to someone that appreciates the EPL and Rugby since mine renews at Nov 11th.

      • Ra

        August 31, 2022 at 6:29 am

        That is why I always do month to month unless the promo is REALLY good like the $19/yr.
        Every single time I was able to get some promo that saved me on an yearly basis vs the regular annual savings.

        It is no coincidence they decided to run this promo right after ESPN raised their prices by 43%.

    • locofooty

      August 31, 2022 at 9:23 am

      Thanks for the heads up. Went ahead and subscribed on a monthly basis. First time using Peacock and Comcrapstic. Price is just too good to pass up. Didn’t do the annual price since EPL ends in May. Will cancel by then. It’s another option to watch the World Cup in spanish, with hopes of 4K or at least better pic quality especially since the Telemundo OTA signal sucks here.

  3. Efrain

    August 24, 2022 at 8:41 am

    @Hans- Star Trek and Arsenal fan, nice. Have you watched Hotstar? If so, which VPN? I use Express but doesn’t work for FUBO Canada. Picture quality? Replays available fast?

    Thanks,

    Efrain

    • Hans

      August 24, 2022 at 9:16 am

      Did a lengthy research on where to get all the EPL games in an English speaking country and so far these are my findings.
      .
      Hotstar is difficult to subscribe to and it looks like you may have to know someone in India as subscription requires Indian CC as well as perhaps Indian mobile phone number with country code +91. I do know people over there but have shied away until I know who does the shoulder programming and who is the studio personnel.
      .
      Fubo Canada is piling up complaints as the quality, support and viewing pleasure is not to users liking to the point where they want DAZN back.
      .
      Australia has Optus carrying the rights for the EPL, but because of their fees US $18 pm and annually US $140 I am at this point shying away.
      .
      Therefore, for the time being I use Peacock and for the games that I want to watch that appear on USA I use Google to find a decent stream online and they are plentiful. In addition usually those streams feature the Sky programming.
      .
      With the latest data indicating that streaming for the first time surpassed all other ways that TV content is consumed, I am hoping that Comcast eventually will see the light and put all EPL games on Peacock.
      .
      For me there is a glimmer of hope to see that when Comcast can force Disney to buy their 33% of Hulu for almost $28 billion in January 2024. Then they most likely will remove all their content from Hulu put it on Peacock and I see that as another push to get Peacock to the next level and hopefully that will include their sports properties.
      .
      If you are in the unfortunate situation that the matches are live at an ungodly hour for you and depend on replays, full matches are usually available within an hour for download at sites if you know where to look.

      • Ra

        August 24, 2022 at 11:03 am

        I decided that the $5 Peacock and Paramount plan are good enough for me. Picture quality is now excellent, and there is not much hassle involved.
        I had a lot of complains about Peacock, but I am mostly satisfied now (DVR controls are there, picture quality has been greatly improved).
        Disney’s new jerk CEO is about for a surprise IMO. I have already cancelled ESPN+ (and I don’t think many will think $10 is worth it), and will cancel Disney+ as soon as the new rate kicks in (right now I am paying $4 for Disney+ + Hulu).

        I am that cheap for TV services. I already consider it largely a waste of time – if I am wasting money as well, that typically tips the scale for me.

        • Hans

          August 24, 2022 at 7:08 pm

          Feel the same way an hour episode of a TV show on linear TV is about 42-44 minutes. Not paying for those 16-18 minutes of commercials, life is too short. Since there is so much content available on Amazon, Netflix, Paramount+ and Peacock to which I subscribe, I don’t need an additional service.
          .
          Been doing my homework on how to get free stuff. I have a Chromecast with Google TV installed the SurfShark VPN app on it, logged in, set the server to London, UK in the app and presto, BBC iPlayer and ITV Hub apps suddenly appear for installation and those two networks have a ton of free stuff to watch. No hassle with routers or other PC equipment, just easy to operate the OTT box Google TV and all the content one can watch in a lifetime.

      • Efrain

        August 24, 2022 at 7:31 pm

        Thanks for the info. I too looked around for English speaking last weekend. Last one I found was Starhub in Singapore. Forgot what happened, I should have taken notes from all the countries I “virtually” visited. Looks like you do a lot of live stuff. Replays or DVR for me.

  4. Eplnfl

    August 23, 2022 at 9:00 pm

    I’m lost. As a Comcast Cable customer I thought I was supposed to get access to the Premium content but I guess that’s not the case. The reply’s are available the next day on the “free” to me Peacock service but it doesn’t make up for the lack of matches available on USA/NBC. Frankly I think NBC has laid an egg here. Plus with Big 10 Footfall coming that means the Premier League gets even less coverage on NBC.

  5. Lou

    August 23, 2022 at 1:24 pm

    Fantastic improvements by Peacock, it meets all of my EPL viewing needs and for the price, it’s easily the best streaming bargain out there. Being an audio enthusiast, I’m really looking forward to the 5.1 audio upgrade flowing from my home theatre speaker system.

    Now, it’s time for ESPN+ to step up and justify their almost 50 percent price increase.

    • Greg Haase

      August 30, 2022 at 4:06 pm

      ESPN plus losing MLS in 23. That’s another hit for them. Disney has been good for the price but they’ll lose some subscribers like Netflix did if they keep raising their rates.

  6. Matt

    August 23, 2022 at 7:51 am

    Peacock needs to fire their UI/UX team because until they get the latency down and add personalization, watching EPL on Peacock will always be a chore. Finding my game takes about 5 screens, even if I watch the same team every week, and then the game is about 90 seconds behind my phone.

    When I watch on YouTube TV it knows exactly what game I want on the Home Screen and the delay is only about 20 seconds, so it’s not an issue with streaming technology, just poor UI/UX design at Peacock.

  7. Maggie Lupton

    August 23, 2022 at 7:30 am

    All updates aside, Peacock should keep their promise of no ads if you sign up for premium. They totally lied and said maybe just promotional ads !! Not true, it’s now ads for everything.

  8. Tim

    August 23, 2022 at 1:06 am

    Tonight I opened Peacock to watch the Man Utd/Liverpool game. Scrolled down to find the replay and just before the game line there was a highlight option giving the score of the game. No question about it, it is still being run by idiots.

    • Michal

      August 23, 2022 at 10:52 am

      This drives me insane. I have to have my wife pull it up for me, so I don’t run into spoilers.

      • Michael F

        August 23, 2022 at 12:25 pm

        It can be frustrating. I have learned to add all the upcoming Matchweek games to ‘my stuff’ prior the weekend and then go directly there to watch the matches later on-demand so as to avoid spoilers from the Premier League hub. This approach works well for me.

        • Tim

          August 24, 2022 at 12:03 am

          Thanks, guys. I will try the my stuff option. Astonishing that a major network would be so stupid.

  9. Julio

    August 22, 2022 at 9:30 pm

    With my old cable connection I could record all PL matches, as I live in the West Coast and they are played very early in the morning
    Can you tell me how I can record a match outside Sing, directly in the Peacock app. ?
    Not all the matches are available for streaming after the live broadcast/

    • Nosferatu

      August 23, 2022 at 3:01 pm

      You can’t record Peacock, but all games on Peacock are available for replay soon after they end (there’s only a delay, really, if there’s a post-game show on afterwards, like yesterday with United-Liverpool, so they wait for that to end as well before posting the replay). The only ones you have to wait until the next day for replays of are those airing on the USA Network.

      Also, having the ability to rewind a live game in progress is great when you’re used to watching games on a bit of a delay but still want to start from the beginning. Not as easy as TV with DVR controls, but not far from it.

  10. daBeaz

    August 22, 2022 at 8:47 pm

    It is just me or did the playback flexibility just get worse?

    The main challenge for EPL on Peacock is the same: no ability to record…which is tough for us west-coasters.

    Some of the matches (NBC but thankfully not Peacock) can be taped on Fubo/Youtube TV…but if the match is airing then you cannot forward parts of the match (for example when a player is down for multiple minutes or during a water break)…in the past you could.

    I like the points raised in the article and the comments above, but in my situation these issues are more impactful…especially because I used to be able to tape all games and move around them as I wished. So the new technology removed functionality…I do not care much about $$$ for it (and I know that some folks do) but I do want to record an Arsenal or Liverpool or Leeds game at 4:30am PT…and if on Peacock then I can no longer.

    Very disappointing…

  11. Bill

    August 22, 2022 at 4:09 pm

    just checked out the keys plays thing on the liverpool man U match and its great!! Very useful but I looked at a replay of a match from yesterday and this feature isnt available. It would be nice to have this feature on the replays instead of forwarding and rewinding to see goals or something else..

  12. dave

    August 22, 2022 at 2:30 pm

    Great news! NBC Sports is firing on all cylinders these days. I do not always notice video quality, but EPL on Peacock looks a notch or two “nicer” than most other sports I watch
    .
    What a change from a few years ago when NBC were losing NHL, EPL renewal status was not yet known, Peacock had botched Olympics coverage, etc. It is like a different company

    • Mercator

      August 23, 2022 at 9:04 am

      It’s still the same trash company. Half the games are not on peacock. Oh boy 4K, half those 4k games were not on Peacock. The replays still are not up right after the match, making it worse than a basic DVR. My stream cut out for 2 minutes in stoppage time yesterday, technically there are still issues. The app is dumb as a rock, I’ve never watched anything but EPL and yet it takes 6 different screens to find United Liverpool game. Now NBC is going to “suggest” their other trash content after the game ends? No, I just want the next match!

      Frankly, without all the EPL games on Peacock for some price, Peacock is second best to ESPN+ and Paramount+ and I will continue to pirate most of the EPL games until that is corrected. Sky is the better broadcast 4/5 times anyway.

  13. JP

    August 22, 2022 at 12:23 pm

    Paramount+. take note! We’re only asking for DVR controls at this point. Make it happen!

    Everytime I log in to a match to start a day check if it’s available. Thought maybe to coincide with start of Serie A, nope. To coincide with start of NFL in September (they provide the local CBS broadcast) is the next hope. After that, will be beginning of group stage for UCL…

    • Hans

      August 22, 2022 at 1:58 pm

      Agreed, /Captain Picard Mode=On “Make it so”
      .
      Wonderful Serie A weekend and the competition is brilliant. EPL is also fantastic because Arsenal (My Team) top of the table. Who would have thunk it?
      .
      On a side note Peacock is messing with the Gallagher Premiership Rugby games. Last season every match was shown, so far it looks like perhaps only selected matches will be show. Nothing changes, what is it with owning the rights and just put on selective matches? They only show the world feeds anyhow with no studio personnel nor pre or post analysis.
      .
      Again VPN to the rescue. In India the Disney owned Hotstar shows ALL EPL games for US $19 per season but I presume no Rebecca which is bad but no Tim & Robbies which is very good 😆

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